Managed Cloud Services
Cloud services that actually work for humans, not just IT departments
At NetMonkeys, we help businesses simplify complexity through tailored cloud services and robust, scalable cloud infrastructure solutions. In a world where agility, security, and uptime are critical to business success, we act as your strategic managed cloud services provider, delivering bespoke cloud environments that align with your unique operational goals.
Whether you’re looking to migrate legacy systems, modernise your IT environment, optimise cloud performance, or ensure round-the-clock reliability, our expert team takes care of the heavy lifting. We provide fully managed cloud services that go beyond the basics, combining proactive monitoring, smart automation, cost efficiency, and best-in-class security practices.
Why Cloud Infrastructure Services Matter
Your infrastructure is the foundation of your business. With increasing demands for uptime, remote access, scalability, and data protection, traditional on-prem systems often fall short. That’s why businesses across the UK are shifting to cloud-first strategies.
Our cloud infrastructure services give you the flexibility to scale, the tools to innovate, and the peace of mind to operate securely. We design and support infrastructure environments that power your business without draining your internal resources.
Our Managed Cloud Services
Running cloud systems in-house can be overwhelming. That’s why we offer fully managed cloud services, giving your business continuous optimisation, proactive maintenance, and real-time support. We handle the tech, so you can focus on your team, your customers, and your growth. With NetMonkeys as your managed cloud services provider, your business stays agile, secure, and scalable. You stay focused on your goals. We handle the tech.
Cloud Migration Made Simple
Migrating your systems to the cloud doesn’t have to be disruptive or risky. At NetMonkeys, we make the process seamless by managing every step with precision and care. As a trusted managed cloud services provider, we handle everything, from initial discovery and strategic planning to hands-on implementation and long-term post-migration support.
By leveraging our specialised cloud infrastructure services, your business gains a scalable, secure, and future-ready foundation, without the complexity of doing it alone. Let NetMonkeys help you move to the cloud with confidence.
Secure Cloud Infrastructure
As a leading managed cloud services provider, we implement modern, enterprise-grade security controls as standard. From network protection and identity governance to real-time threat monitoring and disaster recovery, our cloud services keep your business safe from evolving threats, without compromising performance or productivity.
With NetMonkeys, security is not just a checklist. It’s a continuous, proactive commitment embedded into every aspect of your cloud infrastructure.
End-to-End Encryption
All data at rest and in transit is encrypted using industry-leading standards. This ensures sensitive information is unreadable to unauthorised parties, whether it's being stored in a data centre or shared between services in your cloud infrastructure
Multi-Factor Authentication (MFA)
We implement strong access controls, including multi-factor authentication, to add an additional layer of protection beyond passwords. MFA significantly reduces the risk of account compromise across your managed cloud services.
Zero Trust Architecture
Zero Trust means never trusting by default. Every request to access systems or data is verified, regardless of where it originates. This modern approach to cloud services helps defend against insider threats and lateral attacks.
Identity and Access Management (IAM)
We ensure that only the right users have access to the right resources, at the right times. Role-based access control, user provisioning, and single sign-on integration form a vital part of our cloud infrastructure services.
Proactive Vulnerability Monitoring
Our team actively scans and monitors your cloud environment for known vulnerabilities, misconfigurations, and anomalies. This allows us to stay one step ahead of potential attackers while keeping your systems compliant and secure.
Automated Backups and Recovery
We configure automated backups for all critical workloads and data within your cloud infrastructure. In the event of a failure, ransomware attack, or accidental deletion, we can rapidly recover your environment with minimal disruption.
60% of companies that suffer major IT outages and don’t have a recovery plan go out of business within 6 months
Benefits of Cloud Services
Moving to the cloud is more than a tech decision, it’s a strategic leap forward for your entire business. Whether you’re a growing SME or an established enterprise, modern cloud services can help you cut costs, increase agility, and improve resilience. At NetMonkeys, we help you unlock these advantages with secure, scalable, and fully managed cloud services tailored to your goals. Here’s how cloud can transform your operations.
Scalability Without Limits
With traditional infrastructure, scaling up means costly hardware investments and long lead times. Cloud infrastructure removes these barriers, giving you the ability to scale resources up or down in real time, depending on demand.
Enhanced Collaboration
The cloud enables your team to work securely from anywhere, on any device. With tools like Microsoft 365, Azure, and virtual desktops, employees can access the files, apps, and data they need — whether they’re in the office or on the move.
Business Continuity
With managed cloud services, you get built-in resilience through automated backups, geo-redundant storage, and failover capabilities. If an outage or cyberattack occurs, recovery is fast and seamless.
Reduced IT Overhead
Cloud adoption eliminates the need for costly on-site servers, ongoing maintenance, and complex upgrade cycles. Instead, you gain access to world-class cloud infrastructure managed by experts, freeing up your internal team to focus on innovation, not firefighting
Our Approach to Managed IT Support
Customised Cloud Strategies
We start by understanding your business goals, existing systems, and challenges. From there, we design a bespoke plan that leverages the right mix of cloud services and cloud infrastructure to maximise efficiency and minimise risk.
Proactive Cloud Services
As a trusted managed cloud services provider, we don’t just set up your environment and walk away. Our team provides continuous monitoring, optimisation, and proactive maintenance to keep your cloud running smoothly and securely.
Collaborative Partnership
We work closely with your internal teams and stakeholders to ensure full visibility and alignment throughout your cloud journey. Our transparent processes mean you always know what’s happening with your cloud infrastructure services and how we’re driving value for your organisation
Why Choose Us for Cloud Services
Choosing the right partner for your cloud journey is critical. At NetMonkeys, we combine deep expertise in cloud infrastructure with personalised, end-to-end cloud services designed to fit your business needs.
As a trusted managed cloud services provider, we specialise in leveraging the power of Microsoft Cloud technologies like Azure, Microsoft 365, and Windows 365 to deliver scalable, secure, and flexible solutions. Our proactive approach to managed cloud services ensures your environment is optimised, secure, and always aligned with your goals, so you can focus on what matters most: growing your business with confidence.
Cloud Services Tailored for Every Industry
At NetMonkeys, we understand that every industry has unique challenges and opportunities when it comes to cloud adoption. That’s why our cloud infrastructure services and managed cloud services are customised to meet the specific needs of sectors such as manufacturing, retail, professional services, healthcare, and more
Managed IT Support for 1 - 1000 Employees
Managed IT support Services built for every business
Featured case studies
QuestGates Claims Management Transformed
QuestGates’ existing claims process had to be surveyed and analysed by the NetMonkeys team to create a solution that would support and augment QuestGates’ business strategy.
What clients say about our Managed Cloud Services
Frequently Asked Questions
What are your two primary services?
Fully Managed IT Services – Tecnologia monitors, manages, supports, and secures all IT systems and users for a fixed and predictable monthly fee.
Co-Managed IT Services – We support internal IT as an extension of your team. This role includes patching, repetitive tasks, one-off services, and special projects. We handle the backend while in-house IT manages everything else.
What other services do you offer?
Cybersecurity
IT Consulting
Cloud Services
Network Connectivity (ISP Services)
What business problems do you solve?
By leading with IT strategy and compliance guidance, Tecnologia fills two major gaps in the IT provider industry. This expertise helps clients:
- Save time, money, and increase profitability.
- Reduce employee frustration and improve team morale.
- Solidify defenses against data breaches, ransomware attacks, and legal exposure.
- Lower cybersecurity and compliance risk
What are your core services?
Core Services are fixed, baseline foundational resources included in every Fully Managed IT Service Level Agreement.
- vCIO – Strategic direction, budgeting, planning, and consulting services with account reviews and IT roadmaps to advance your digital transformation.
Managed Services Concierge – Your point of contact for all account details. This trusted advisor is the quarterback between your vCIO and the service team, managing questions about IT services, invoices, and every piece of business enabling technology that supports decision making, collaboration, productivity, compliance, business continuity, security, and efficiency. - Client Management Tools – Professional Services Automation, Ticketing, CRM, Remote Management and Monitoring, Documentation, Communication, Notification, and Data Privacy.
- Vendor Technical Assistance – We interact directly with your other technology vendors for incident remediation, opening tickets, escalating requests, or working to resolve incidents within your IT environment.
- We will also answer basic questions about your environment or provide access to systems the vendor has requested when approved by the client, such as allocating IP addresses for a copier, a security camera vendor or allowing network traffic for a vendor’s service.
- This assistance covers hardware manufacturers, software development firms, cloud service providers, ISPs, telecommunication brokers, printer and copier companies, and local couriers.
- Procurement Services – Tecnologia sources products exclusively from authorized channels and recommends business-class solutions. We also identify configuration options, ensure proper registration, manage licensing and warranties, and guarantee that all products are genuine.
Network Management – Monitoring, Administration, Reporting, Domain Name, and SSL Certificate Management, Remote Incident Remediation, and On-site Incident Remediation.
If a client has more than one location – with expanded Network Management & Vendor Technical Assistance requirements – additional Core Services charges will apply.
How are you different?
Tecnologia selectively partners with growing organizations that like applying strategy and budgets to a proven IT process based on standards and best practices – to improve performance and lower risk.
Tecnologia creates and maintains powerful, quiet, and secure IT systems by actively engaging and advising our clients in regularly scheduled Strategic Business Reviews with a vCIO.
Most Tecnologia locations limit new client onboardings to two per month. This approach allows us to institute comprehensive, data-driven quality controls – on the front end – which create increasing operating leverage for our clients throughout the lifetime of the relationship.
How do you maximize responsiveness?
Тecnologia is responsive by design. We partner with organizations that appreciate the value of following a standards-based approach to inform the architecture and lifecycle management of their IT systems.
This alignment allows clients to enjoy business optimizing technology that doesn’t require constant, reactive, emergency intervention – so they have more time to focus on growing their business.
We give users direct access to support, which eliminates bottlenecks and allows us to collect data and insights to identify training gaps and recommend system improvements.
Our Service Level Agreement prioritizes client matters and response times by P1, P2, P3, and P4. A significant server or cloud application outage is a P1.
Assisting with a password reset is a P4. Good news: we can set you up with a self-serve password solution, so you don’t have to open a ticket.
The outcome is similar to the concept of compound interest. When you invest in the process over time, both quality of service and responsiveness accrue. Failure to invest (or starting late) makes it impossible to catch up.
What is your industry focus?
Operationally mature organizations in the following verticals:
- Professional
- ServicesCPA
- Legal
- Finance
- Insurance
- Real Estate
- Consulting
- Manufacturing
- Healthcare
- Nonprofit
