IT Support London

Looking for IT support in London? We provide comprehensive managed IT support services to businesses in London. Our goal is to help businesses across the city stay secure, efficient, and technologically advanced. With in-depth local knowledge and a global perspective, we’re your reliable London IT support company for all your technology needs.

 
Reviewed on
5/5
99
%

Up-Time Guarantee

15
+

Years of Experience

24/7

IT Support in London

91
+

Net Promoter Score

We deliver industry-leading IT support in London that goes beyond the basics. Our cutting-edge solutions are specifically designed to meet the evolving demands of businesses across the capital, from fast-paced startups in Shoreditch to well-established firms in the City. Whether you’re facing persistent technical issues, planning a cloud migration, or looking to enhance cybersecurity, our proactive approach ensures you’re always one step ahead.

What sets us apart from other London IT support companies is our commitment to outstanding client care. We don’t just fix problems, we build partnerships, acting as an extension of your team. With 24/7 monitoring, rapid response times, and a friendly, expert support desk, we help London businesses thrive in a digital-first world with our IT support solutions.

Unparalleled IT Support in London, Tailored to Your Business

 

We are the go-to provider for reliable and professional remote & onsite IT support in London. Whether you’re a small business, a growing enterprise, or a large corporation, we offer tailored London IT support services to keep your IT systems running smoothly. We focus on providing reliable managed IT services & software support designed to address the unique requirements of businesses in London.

Leading London it support

Our London IT Support Services

As a leading London IT support company, NetMonkeys delivers a complete range of services designed to keep your business running smoothly, securely, and efficiently. We tailor every service to your unique needs, combining proactive support with technical expertise. Whether you’re looking for fully managed IT support in London or need specialist help with cybersecurity, Microsoft 365, or strategic IT consultancy, our team is here to help.

Here’s a closer look at the IT support services we offer across London:

Managed IT Support London

Our fully managed IT support in London gives you peace of mind by taking complete responsibility for your technology. From day-to-day troubleshooting to proactive monitoring and long-term strategy, we act as your outsourced IT department. This service is ideal for small to mid-sized businesses that want enterprise-level support without the cost of hiring an in-house team.

IT Consultancy and Strategy

Looking to align your technology with your business goals? Our strategic IT consultancy services in London help you plan, budget, and grow with confidence. From cloud adoption to infrastructure upgrades, we provide clear, jargon-free advice and long-term roadmaps tailored to your specific needs. As a trusted IT support provider in London, we help future-proof your business.

Microsoft 365 Support and Migration

We are Microsoft 365 specialists offering full support and seamless migrations. Whether you are moving to Microsoft 365 from legacy systems, need help managing Teams, SharePoint, or Outlook, or want to optimise your licences, we’re here to assist. As an established IT company in London, we help businesses get the most out of their Microsoft cloud tools.

Cybersecurity and Compliance

Protecting your business from digital threats is more important than ever. Our cybersecurity services in London include endpoint protection, firewalls, email security, multi-factor authentication, and regular security audits. We also support compliance with GDPR and industry standards. Unlike other London IT support companies, we put security at the heart of everything we do.

Network Monitoring and Infrastructure

Your network is the backbone of your business. We offer proactive network monitoring in London, detecting and resolving issues before they affect your operations. From upgrading old infrastructure to optimising your current setup, we help create a robust, secure, and scalable environment.

Business Continuity and Disaster Recovery

We help London businesses plan for the unexpected. Our disaster recovery solutions ensure you can quickly recover from outages, data loss, or cyberattacks. With secure backups, failover systems, and clear recovery protocols, we protect your data and operations – keeping downtime to an absolute minimum.

IT Support for Hybrid Workforces

The way London works has changed. We provide tailored IT support for remote and hybrid teams, ensuring secure access, collaboration, and productivity regardless of where your team is based. From device management to secure VPNs and endpoint monitoring, we help your team stay connected.

Hardware and Software Procurement

Choosing the right tools can be overwhelming. As a trusted IT support provider in London, we help source, configure, and deploy the right hardware and software for your needs. From laptops and servers to productivity suites and security tools, we simplify procurement while keeping costs under control.

Unified Communications and Cloud Services

Our unified communications and cloud services bring together voice, video, messaging, and file sharing into a seamless, cloud-based platform. From setup and configuration to ongoing support, we ensure your cloud and communication tools work in harmony — backed by our expert IT support in London.

Why Choose NetMonkeys for IT Support in London?

Finding the right IT support company in London can be challenging, but at NetMonkeys, we make it simple. Our goal is to provide proactive, reliable, and scalable IT services solutions that help London businesses stay ahead

 

Preventative IT Support

We don’t just fix problems; we prevent them. Our IT support and services include 24/7 monitoring, regular maintenance, and security updates to ensure your systems run smoothly, reducing downtime and costly disruptions.

Scalable London Services

Our managed IT support in London are fully scalable, ensuring you have the right infrastructure and support for seamless expansion

Advanced Cybersecurity Protection

We offer cutting-edge cybersecurity solutions, including threat detection, firewall management, and employee security training to safeguard your data.

Onsite & Remote Services

Our cloud services provide secure access to data and applications from anywhere, backed by our reliable IT support services in London.

Expert IT Consultancy

We’re more than just an IT company in London. Our IT consultancy services help you align your technology strategy with business goals, ensuring long-term success

Cost-Effective IT Support in London

We provide high-quality IT support without the overhead costs of an in-house IT department. Our flexible pricing ensures you get the best value for your investment.

IT support london

82% of UK SMEs report that reliable IT support is crucial to their operational success.

Industry-specific IT Support in London

At NetMonkeys, we combine deep IT infrastructure knowledge with advanced software expertise to offer the best of both worlds for companies across the capital. Every industry has unique challenges, and at NetMonkeys, we understand that one-size-fits-all solutions simply don’t work. That’s why we offer tailored IT support in London and industry-specific software expertise to help businesses thrive in their specific sectors

By offering both IT support and software know-how, we deliver comprehensive London IT support services that help you scale faster, work smarter, and stay secure.

Our team specialises in a wide range of platforms and systems – from cloud productivity suites like Microsoft 365 and Google Workspace to ERP solutions, collaboration tools, databases, and bespoke applications. We help businesses streamline processes, automate workflows, and gain more value from their software investments

If you’re looking for an IT support provider in London that truly understands both your tech stack and your business goals, we’re here to help.

Construction & Manufacturing

Construction and engineering firms rely on site access, mobile connectivity, and real-time project data. NetMonkeys provides dependable IT support in London for project-based work, including cloud collaboration tools

Professional Services

Our London IT support services are built for solicitors, consultants, accountants, and architects who need uninterrupted access to systems, seamless client communication.

Retail & E-commerce

Whether you’re a growing e-commerce store or a multi-location retailer, we offer secure network infrastructure, cloud backups, and rapid remote support to keep your business trading.

Logistics & Transportation

Speed, tracking accuracy, and operational uptime are non-negotiable in logistics and transport. We deliver proactive IT support in London for logistics companies who need their systems to work 24/7.

Healthcare & Medical

Our London IT support services for clinics, practices, and care providers prioritise patient confidentiality, system reliability, and regulatory compliance

Hospitality & Leisure

At NetMonkeys, we provide tailored IT support in London for hotels, restaurants, event venues, gyms, and entertainment providers.

Entertainment & Creative Industries

We provide IT support in London tailored for studios, agencies, and freelancers who need high-performance systems

Energy, Power & Utilities

We deliver robust IT support in London tailored for energy providers, utility companies, and sustainable tech firms.

Financial Services & Fintech

The finance and insurance sectors demand security, compliance, and stability. Our London IT support services help firms protect sensitive client data, meet FCA and GDPR regulations, and reduce downtime.
London IT Support for Every Industry

This list isn’t comprehensive as we offer services also in the education & charity sector

4 Benefits of IT Support for London Businesses

Whether you’re a small startup or a growing enterprise, having a dedicated IT support provider in London can reduce downtime, enhance cybersecurity, and ensure your technology is working for your business , not against it. As a trusted IT company in London, NetMonkeys delivers proactive solutions that help businesses stay productive, secure, and competitive in an evolving market.

Minimising Downtime

With proactive monitoring, system patching, and round-the-clock assistance, businesses can maintain seamless operations and respond quickly when something does go wrong.

Scalable Technology

Whether you're opening a new location, hiring remote staff, or adopting new software, managed IT support providers in London ensure your systems scale efficiently

Enhanced Cybersecurity

Cybersecurity is no longer optional , it’s essential. As one of the most targeted cities for cybercrime, London businesses need layered security and expert protection. IT support keeps your systems safe

Predictable IT Spending

As a leading IT support provider in London, NetMonkeys ensures that your IT spend translates into real business value.

Our Approach to IT Support in London

At NetMonkeys, our approach to IT support in London is built around reliability, responsiveness, and a business-first mindset. We don’t just fix problems when they arise—we work proactively to prevent them, ensuring your systems run smoothly and securely. From the moment you partner with us, you’ll benefit from a dedicated account manager, a responsive helpdesk, and strategic guidance designed to align technology with your business goals.

Discover

As a leading IT support company in London, we take the time to ask the right questions and listen to what matters most to you.

Design

Unlike many London IT support companies, we don’t use one-size-fits-all solutions — we design what’s right for you

Deliver

Our London IT support engineers implement the agreed solutions efficiently, with minimal disruption to your team.

IT Support in London: Reliable and Always Available

Our expert London IT support team is available 24 hours a day, 7 days a week, 365 days a year, ensuring your business remains operational and efficient no matter the challenge.

Whether you need onsite London IT Support assistance at your office or seamless remote IT support in London, we’re here to deliver fast, effective solutions that keep your technology running smoothly. From troubleshooting to proactive maintenance, we’re your trusted partner in the capital.

Empower your business with IT solutions designed for success in one of the world’s most dynamic cities.

With a skilled team of IT professionals in London, we’re committed to delivering fast and reliable London IT support. Partner with us for IT solutions that empower your London business to achieve its goals.

London IT Support: Case Studies

Sam Neal
Director, Orchard Safety
4.9
4.5/5

London IT Support FAQs

Managed IT support is an ongoing service where an external IT support provider in London takes care of your business’s entire IT infrastructure – from remote monitoring and maintenance to on-site support and cybersecurity. It reduces downtime, improves security, and allows you to scale efficiently without the need for a large in-house IT team.

Yes. At NetMonkeys, we offer both remote and on-site IT support in London. Our engineers can resolve most issues remotely within minutes, but we’re also available to visit your premises for more complex requirements, installations, or physical troubleshooting.

We offer fast response times, with most support tickets addressed within one hour. As a trusted London IT support company, we prioritise urgent issues and provide ongoing monitoring to prevent problems before they occur.

Absolutely. Our clients include firms in finance, legal, healthcare, retail, manufacturing, logistics, hospitality, and more. As a flexible IT company in London, we tailor our London IT support services to the needs of each sector, ensuring industry compliance and operational efficiency.

 

We combine IT infrastructure expertise with strong software capabilities, including Microsoft 365, SharePoint, Power Apps, and ERP systems. Our proactive, people-first approach and deep understanding of London businesses make us a standout choice among London IT support companies.

 

Yes. We provide full support for Microsoft 365, including migrations, ongoing management, security, and user training. As a modern IT support provider in London, we also manage hybrid and multi-cloud environments for businesses that want agility and security in the cloud.

Definitely. Many of our clients are SMEs who need responsive, reliable IT support in London without the high cost of hiring an in-house team. Our services are scalable and cost-effective, with flexible packages tailored to your growth.

 

London IT Support for 1 - 5000 Companies

Software & ERP Services for London Companies

London IT support Partners

Recognised by the best

We are certified partners with Microsoft, Amazon, Apple, giving our clients priority access to these services. We also work closely with cybersecurity leaders, ensuring that every business we support benefits from advanced protection

These partnerships are more than logos on a page,  they’re a vital part of our ability to offer scalable, secure, and proactive IT support in London.

IT Support London

Your London business deserves IT support that’s both responsive and reliable. Our team of local specialists is on hand to deliver customised solutions that keep your systems running smoothly and securely. Whether you’re a start-up in Shoreditch or a corporate office in Canary Wharf, we provide the expertise and flexibility you need to grow with confidence.

Start the conversation today—use our consultation form or get in touch directly to discover how bespoke IT support in London can transform the way your business works.

Contact us

Partner with Us for IT & Software Services

We combine deep technical expertise with a collaborative approach, working as an extension of your team to deliver scalable IT support, business intelligence, AI , and bespoke software/ERP solutions.

What you get:
What happens next?
1

We’ll arrange a no-obligation call to understand your goals

2

Based on your needs, we’ll craft a bespoke IT/software services plan 

3

Once you’re happy, we’ll hit the ground running, with onboarding

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