Managed IT Services
NetMonkeys is a trusted, award-winning managed IT service provider, delivering reliable IT service solutions to hundreds of businesses across the UK. We provide a wide range of services, giving you the flexibility to choose the right solutions to enhance both the efficiency and security of your internal business operations. Our managed IT services are fully tailored to meet the unique needs of your business, ensuring long-term, effective results.
Our Managed IT Services Difference
At NetMonkeys, we believe that managed IT services should do more than just keep the lights on—they should actively drive your business forward. What sets us apart is our commitment to delivering proactive, personalised, and strategic managed IT services that evolves with your goals. Unlike traditional IT providers who simply react to problems, our UK-based team anticipates issues before they arise.
If you’re tired of generic, break-fix IT and ready for strategic, scalable managed IT services that align with your business ambitions, NetMonkeys is the partner you’ve been searching for.
Our Managed IT Services
We provide a full range of managed IT services designed to empower your organisation, enhance productivity, and protect your digital assets. Whether you’re a small business looking for managed IT support or an enterprise exploring advanced cloud solutions, our team of certified professionals is here to deliver innovative and reliable IT services that cater to your unique needs
Managed IT Support
Cloud Services
Cyber Essentials +
Modern Workplace Security
Infrastructure Management
Services on Demand
Why choose managed IT services
Managed IT services allow businesses to outsource the responsibility for maintaining, anticipating, and improving their IT infrastructure. From 24/7 support to long-term strategic planning, NetMonkeys offers a cost-effective, scalable solution tailored to your organisation’s needs.
Whether you’re a fast-growing SME, an established enterprise, or a sector specialist, our managed IT services give you peace of mind, improved productivity, and stronger security.
Strategic IT services
not just support tickets
At NetMonkeys, we go beyond fixing issues—we partner with your business to deliver strategic IT services that drive growth, improve efficiency, and future-proof your technology. Instead of just responding to support tickets, we proactively plan and implement solutions tailored to your goals, ensuring your IT infrastructure supports your long-term success.
Onsite & Remote Support
We offer expert onsite and remote support to quickly resolve IT issues, ensuring minimal downtime.
Asset & Licence Management
We manage your IT assets and software licences efficiently to maximise value and ensure compliance.
IT Strategy & Roadmapping
We create clear IT strategies and roadmaps to align technology with your business goals effectively.
Dedicated Account Manager
You’ll have a dedicated account manager ensuring personalised service, quick responses, and seamless communication every time
Disaster Recovery Planning
We develop and implement disaster recovery plans to minimise downtime and protect your critical data.
Phishing Simulation Campaigns
We run phishing simulations to educate your team, improve awareness, and strengthen your cybersecurity defences.
Agile IT services designed around your business objectives, not just your systems.
Benefits of managed IT services provided by NetMonkeys
Choosing NetMonkeys as your managed IT services provider means more than just handing over your tech headaches—it’s a strategic move to unlock new potential for your business. Our team delivers far more than standard IT support. We act as a proactive partner, helping you navigate the complexities of modern IT with confidence, agility, and clarity. Whether you’re scaling up, strengthening cybersecurity, modernising your infrastructure, or simply looking for more reliable and responsive service, NetMonkeys ensures your IT aligns with your business goals
Enterprise-Level Expertise
Our clients benefit from a full team of IT specialists without the overhead of hiring in-house. Our experienced IT professionals bring enterprise-level knowledge
Predictable Costs
With NetMonkeys, you get transparent, fixed-cost managed IT services that scale with your needs. Say goodbye to unpredictable emergency callouts, inflated hourly rates, and reactive fixes
Proactive Managed Services
Our managed IT services are engineered to be one step ahead, always. From security patches to performance optimisation, we ensure your infrastructure runs smoothly day and night.
Scalable Solutions
Our managed IT services are built to scale, flex, and adapt to your future. As your outsourced IT partner, we ensure your tech environment supports your long-term strategy, not just today’s needs.
Our Approach to Managed IT Services
Business-First, Always
Our managed IT services are built around your commercial objectives, whether that’s scaling operations, protecting data, or driving digital transformation.
Proactive, Not Reactive
Our agile managed IT service model ensures fast response times, smooth updates, and a reduction in costly downtime. We believe that great IT support shouldn’t wait for something to go wrong.
Partnership Over Transactions
You’re not just a number to us, you’re a partner. Our managed IT services are designed to grow with you, adapting to your changing needs and supporting you through every stage of your journey.
Managed IT Services: Local, On-Call & Remote-Ready
At NetMonkeys, our managed IT services combine the best of both worlds—local, on-site expertise with the flexibility of remote support. Whether you need immediate, hands-on assistance at your business location or quick, efficient help delivered remotely, our team is always ready to respond. This hybrid approach ensures your IT infrastructure stays secure, optimised, and fully operational, no matter where your team is working from.
With NetMonkeys as your local managed IT partner, you benefit from fast response times, personalised service, and proactive management designed to minimise downtime and maximise productivity. Our remote-ready capabilities mean we can monitor, troubleshoot, and resolve most issues before they impact your business, giving you peace of mind and a reliable IT foundation to support your growth.
Industry-Focused Managed IT Services That Drives Growth
At NetMonkeys, we understand that every industry has unique challenges—and your IT should reflect that. That’s why our managed IT services are tailored to the specific needs of the sectors we serve
Healthcare
IT Services for 1 - 5000 UK Companies
Software & ERP Services for UK Companies
Featured case studies
Manufacturing 365 Success for Invopak
NetMonkeys recognised that Invopak was growing rapidly with users being added across a number of sites.
As a result, multiple physical versions of Microsoft Office had been assigned across the company on many devices in many locations.
Guiding TEP’s Strategic Migration to Microsoft 365 SharePoint Online
To undertake a full transformation harnessing the complete potential of SharePoint Online and other Microsoft 365 tools. Considering the vast scope of migration, including 10,000 historic sites.
QuestGates Claims Management Transformed
QuestGates’ existing claims process had to be surveyed and analysed by the NetMonkeys team to create a solution that would support and augment QuestGates’ business strategy.
Frequently Asked Questions
What are managed IT services?
Managed IT services are outsourced IT solutions where a specialist provider, like NetMonkeys, manages and monitors your IT systems proactively. These services include network management, cybersecurity, data backup, cloud solutions, and more, allowing businesses to focus on growth while IT experts handle technical issues efficiently.
Why should my business use managed IT services?
A: Using managed IT services ensures your business has expert IT support 24/7, reduces downtime, and improves system reliability. Managed IT services help prevent issues before they happen, enhance cybersecurity, and provide scalable IT solutions tailored to your business needs.
What types of IT services are included in managed IT services?
A: Managed IT services can include network monitoring, server management, cybersecurity, cloud services, data backup and recovery, software updates, helpdesk support, and IT consultancy. Essentially, any IT service necessary to maintain smooth, secure, and efficient business operations can be covered.
How do managed IT services differ from traditional IT support?
A: Traditional IT support is often reactive, addressing problems after they occur. Managed IT services are proactive, constantly monitoring your systems to prevent issues, optimise performance, and provide strategic guidance. This approach reduces downtime and improves overall business efficiency.
Are managed IT services suitable for small and medium businesses?
A: Absolutely. Managed IT services are highly scalable, meaning they can be tailored to businesses of any size. Small and medium businesses benefit from expert IT services without the cost of a full in-house IT team.
How can I choose the right managed IT services provider?
A: When selecting a managed IT services provider, consider their expertise, range of IT services offered, response times, and ability to provide proactive monitoring and support. A reliable provider will align their services with your business goals and ensure your IT infrastructure is secure, efficient, and future-ready.
Other Services
- Network Cabling
- Network Infrastructure
- CCTV
- Cyber Essentials
- Data Warehouse
- Infrastructure Management
